ViziWizz Privacy Policy
ViziWizz is a tracking application designed and built by Komos Solutions. In order to provide you with tracking it is necessary for the Android and iOS applications to read and save location data provided by the devices GPS and other sensors. All location data is stored within the mobile applications.
Unless required, we will not sell or share your personal or location information without your consent. Please see below for further details and circumstances were we must provide information outside Komos Solutions Ltd.
Collection, Use, and Sharing of Your Information
Except as described in this statement, we will not disclose personal information outside of Komos Solutions or its controlled subsidiaries without consent.
We may use statistical data, trends and usage information derived from your personal information and your use of the Services for the purpose of providing, operating, maintaining and/or improving the Services as well as any other application or web product built by us.
If a customer specifically requests a feature or support service that is provided by Komos Solutions or partner, we may share personal information with those partners to respond to the customer's request, and in this case, we are not responsible for the privacy and information handling practices of partners.
Except where otherwise specified in a Service, information that is collected by or sent to Komos Solutions may be stored and processed in any country in which Komos Solutions or its affiliates, subsidiaries, or service providers maintain facilities.
We may access or disclose your personal information, including the content of your communications, in order to comply with law, or as you may otherwise authorise.
We may use cookies and other technologies to keep track of your interactions with the Services and to offer a personalised experience.
The privacy details for the specific Services features are listed below to describe any additional information collection and use.
Security of Your Information
Komos Solutions is committed to protecting the security of your information. We maintain technical and organisational measures designed to provide and enable security for the Services. This includes a variety of security technologies and procedures to help protect your information from unauthorised access, use, or disclosure. For example, we store the information you provide on computer systems with limited access, which are located in controlled facilities.
Some personal information may be particularly sensitive to you or your organisation, and hence may require a level of security that we do not provide. You or your organisation are responsible for determining whether our security meets your requirements. If you have specific questions, please Contact Support.
How We Handle Marketing and Promotional Communication
On occasion, we may contact you to inform you of other products or services offered by Komos Solutions and its affiliates.
Support Services
When you or an authorised representative of you submits a support request, Komos Solutions will consider you to have consented to Komos Solutions handling and processing personal information in your account for the purposes of fulfilling this support request. This may involve transfer of such information within Komos Solutions and across borders to respond to your support request with the optimal expertise and in a timely manner.
Komos Solutions may also collect and retain additional information, including hardware and software information related to the support incident.
Komos Solutions may send periodic e-mails informing you of technical service issues related to a product or service you requested. You will not be able to choose to unsubscribe from these mailings, as they are considered an essential part of the Service. When you contact Support, we may call or email you for a survey regarding your experience with our current services, about potential new services that may be offered, or to alert you to critical security issues.
Changes to this Privacy Statement
We will occasionally update this privacy policy based on customer feedback and to reflect changes in our products and services. If there are material changes to this statement or in how Komos Solutions will use your personal information, we may notify you either by posting a notice of such changes prior to implementing the change or by directly sending you a notification.
We encourage you to periodically review this statement to be informed of how Komos Solutions is protecting and using your information.
Ideas and feature requests
Should you contact Komos Solutions with a new feature request or idea then the idea is deemed to be in the public domain and free to be incorporated into Komos Solutions products or services. Komos Solutions will not pay or reward for any ideas in any way whatsoever. If you do not agree to this then do not send any such requests.
If you have questions regarding this privacy policy, please Contact Support.